U.S. SHIPPING SERVICES

U.S. SHIPPING SERVICES

 

 

  1. SHIPPING METHODS & COSTS
  1.  A. VITVITY offers free standard shipping in the U.S. on all orders, and delivery time depends on your location. For customers from contiguous 48 states plus Washington, D.C., your order should arrive in approximately 3-6 business days after shipping, and for customers from Hawaii, Alaska, Puerto Rico and Guam, your order should arrive in approximately 4-9 business days after shipping. VITVITY also offers 2 business days and next business day delivery options to customers from contiguous 48 states plus Washington, D.C. with a charge of $25 and $35 respectively.
  1. B. During high volume time, VITVITY.com reserves the right to limit its delivery options. Please refer to the shipping options available at checkout.
  1. C. For security reason, Purchases may not be shipped to P.O. boxes, APO/FPO addresses, hotels, freight forwarders.
  1. D. At this time we can only ship to one address per order. To ship to multiple addresses, please place a separate order for each location.
  1. E. VITVITY cannot be held responsible for unanticipated delivery delays beyond VITVITY's control.
  1. F. If the item(s) you like are not immediately available, VITVITY.com offers you two options. 
    • We highly recommend that you pre-order the item(s) with discount.
    • Please leave your email address on the item(s) page and send. We will notify you when the item(s) are available.
  1. G. We recommend reviewing your order details on the order review page before submitting it, or in the order confirmation email that is sent to you shortly after your order is placed.

 

  1. U.S. SHIPPING INFORMATION

 

Shipping Method

Carrier

Ship to

Order Processing

Estimated Delivery

Shipping Charge

STANDARD

UPS

48 States plus Washington, D.C.

Takes up to 3 business days. Orders placed after 3 PM ET will begin processing the next business day.

Order is delivered 3-6 business days after processing, pending availability and credit card verification.

$0

USPS

Hawaii, Alaska, Puerto Rico, Guam

Takes up to 3 business days. Orders placed after 3 PM ET will begin processing the next business day.

Order is delivered 4-9 business days after processing, pending availability and credit card verification.

$0

2 BUSINESS DAYS

UPS

48 States plus Washington, D.C.

Orders placed Monday - Friday before 3 PM ET will begin processing that day (excluding holidays).

Order arrives two business days after processing if placed by 3 PM ET.

$25

NEXT BUSINESS DAY

UPS

48 States plus Washington, D.C.

Orders placed Monday - Friday before 3 PM ET will begin processing that day (excluding holidays).

Order arrives the next business day after processing if placed by 3 PM ET.

$35

 

  1. ORDER STATUS & TRACKING
  1. A. VITVITY will send you several emails during the order process to keep you informed of the status of your purchase. Please note that due to sale volume, your order can take up to 3 business days to process before it ships. Please add this time to your selected shipping method to anticipate the delivery of your order.
  1. B. You will receive an order-confirmation email once your order has been submitted into our system. Once your order has been shipped, you will receive a shipping-confirmation email with your shipping details and tracking number, which you can use to track your order online.
  1. C. If you have a registered account with VITVITY, you can also view and track the status of your shipment by signing in to your account and selecting the order number, followed by tracking number.

 

  1. SIGNATURE REQUIRED UPON DELIVERY
  1. For security reasons, all VITVITY online purchases require a signature upon delivery.

 

  1. REFUSAL OF DELIVERY
  1. If you refuse delivery of an order you've placed, it will be returned to our warehouse and you will receive a refund for the merchandise and tax paid. Shipping charges are nonrefundable.

 

  1. CONTACT US
  1. If you have any question, please contact us at CustomerService-USA@vitvity.com.