Product Care and Maintenance


Upon registering your handbag, VITVITY will warranty your purchase against manufacturing defects and/or workmanship for one full year from date of purchase.

VITVITY offers a repair service free of charge as a result of manufacturing defects and/or workmanship within warranty. However, we do not make repairs after warranty date or due to normal wear and tear.

Please contact us at A valid sales receipt must be included to show your product was purchased within the warranty period. Once your product is inspected and a defect is found due to manufacturer’s defects and/or workmanship, we will repair your product with the same style. Please allow a turn-around time of four to six weeks.